Experienced Sales Manager – Warren

5149 Alva Ave NW, Warren, OH 44483

(330)647-1017

kimberlyzerefos@aol.com

Kimberly D. Zerefos

A highly experienced management professional having generated millions of dollars in business for previous employers, seeking a management position which requires employing proven recruiting, training, coaching, and accountability techniques to add similar or greater value.

2007-2008         JDByrider                                                    Warren, OH

Managing Partner

·      Trained, coached, and developed Credit Consultants to meet monthly sales objectives.

·      Maintained profitability by participating in lending process.

·      Ensured sufficient levels of inventory through open communication with corporate office

·      Scheduled appropriate coverage based upon dealership needs.

1995-2007         Sterling Jewelers Inc.                                      Niles, OH

Store Manager

·      Accountable for all daily store operations.

·      Recruited, trained and coached associates to achieve sales goals and increase store profitability.

·      Led district training meetings

·      Repeat Diamond Customer Service Award recipient.

1988-1995         JC Penney                                                       Niles, OH

Fine Jewelry Assistant Manager

·      Managed department operations in absence of Department Manager.

·      Maintained inventory levels, ordered replenishment merchandise as needed.

·      Visual merchandising.

·      Wrote schedules relative to business trends and department needs

·      Trained new employees.

1986-1988         Wendy’s                                                  Pittsburgh, PA

Assistant Manager

·      Trained crew personnel.

·      Managed shifts as scheduled.

·      Consistently provided superior customer service.

1980-1983         Howland High School                                   Warren, OH

·      Completed a two year course in Secretarial Administration, which was my primary focus.